Alibaba888 Terms and Conditions – Official Platform Usage Guidelines

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and alibaba888 ("We" or "Platform"). These Terms govern your access to and use of the website, mobile app, and all services provided by alibaba888.

By accessing, registering, or using any part of the alibaba888 platform, you automatically agree to comply with these Terms in their entirety. If you disagree with any provision in this document, you are not permitted to continue using the alibaba888 platform.

2 User Eligibility

To be eligible to use the alibaba888 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old at the time of registration and throughout the period of use.
• Have full legal capacity to enter into a binding agreement under the laws applicable to you.
• Not currently subject to any restriction or prohibition from relevant authorities regarding the use of online gaming services.
• Not acting as an agent, representative, or on behalf of any third party without written authorization from alibaba888.

3 Account Registration and Management

Each user is only permitted to hold one (1) active account at alibaba888. Multiple account registrations by the same individual, whether using the same or different information, are strictly prohibited and may result in all associated accounts being permanently suspended or closed.

When registering, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, date of birth, and payment details. alibaba888 reserves the right to request identity verification documents (KYC) at any time for account verification purposes.

• Your account password must be kept confidential and must not be shared with any party.
• You are fully responsible for all activities that occur within your account.
• Any changes to personal information must be updated promptly through account settings.
• Alibaba888 is not responsible for any losses resulting from unauthorized access caused by the user's own negligence.

4 Deposits and Withdrawals

Alibaba888 supports a range of local Malaysia payment methods including DuitNow, FPX, TnG eWallet, Boost, and GrabPay. All deposits will be credited to your account once transaction confirmation is received from the payment provider.

Deposit Rules:

• The minimum deposit amount is as specified on the platform's deposit page at the time of the transaction.
• Deposits may only be made using a payment method registered in your own name.
• Alibaba888 is not responsible for processing delays caused by banks or payment providers.
• Failed deposits that are not processed within 30 minutes must be reported to our support team.

Withdrawal Rules:

• Withdrawal requests can only be made to the same payment method used for the original deposit.
• Withdrawals will be processed within 1–3 business days depending on the selected payment method.
• Alibaba888 reserves the right to request additional KYC verification before processing withdrawals exceeding certain limits.
• Any withdrawal attempt suspected of involving fraud or money laundering will be placed on hold pending investigation.

5 Bonuses, Promotions and Rewards

Alibaba888 offers a variety of bonus and promotion programs from time to time, including welcome bonuses, weekly rebates, referral rewards, and a VIP program. All bonuses are subject to the specific terms and rules set out in each promotion.

• The wagering requirement must be fully met before any bonus or bonus-derived winnings can be withdrawn.
• Bonuses cannot be transferred between accounts or converted into any other form unless otherwise stated.
• Alibaba888 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Any abuse of the bonus system, including opening multiple accounts to repeatedly claim registration bonuses, is strictly prohibited and all involved accounts will be closed.
• Bonuses awarded to accounts subsequently found to be in violation of these terms may be immediately voided along with any winnings derived from them.

6 Game Rules and Integrity

All games offered on the alibaba888 platform are operated fairly using Random Number Generator (RNG) technology certified by an independent third party, or through a fully supervised live dealer system. The outcome of each game is final and cannot be disputed unless there is verifiable evidence of a technical failure.

• The use of any automated software, bots, artificial intelligence tools, or other methods to gain an unfair advantage is strictly prohibited.
• Colluding with other players or any party on the platform to manipulate game outcomes is a serious offence.
• Any attempt to exploit technical errors or system vulnerabilities for unauthorized gain must be reported to us and must not be intentionally exploited.
• Alibaba888 reserves the right to void any bet or transaction suspected of involving fraud or a breach of game integrity.

In the event of a technical failure affecting gameplay, alibaba888 reserves the right to void the affected game rounds and return the wagering amount to the players. alibaba888's decision in such matters is final.

7 Acceptable User Conduct

All alibaba888 members are expected to conduct themselves politely and responsibly while using the platform, especially during live game sessions involving interaction with dealers or other players.

The following actions are strictly prohibited and may result in immediate account suspension or termination:

• Using abusive or threatening language, or engaging in sexual harassment towards dealers, staff, or other players.
• Spreading false information about alibaba888 to the public with the intent of damaging the platform's reputation.
• Using an alibaba888 account for any illegal activity, including money laundering or financial fraud.
• Accessing the platform from geographic regions blocked by alibaba888 using a VPN or other location-masking technologies.
• Disclosing other players' personal information without their consent.

8 Account Termination and Suspension

Alibaba888 reserves the right to suspend or terminate any user's account at any time, with or without notice, if there is reasonable cause to believe the user has violated any provision of these Terms.

Users may also request to close their own account at any time through the in-platform customer support channel. In the case of account closure at the user's request:

• Valid funds that have met the withdrawal requirements will be returned to the user within the stipulated timeframe.
• Any bonus that has not met the wagering requirements will be automatically forfeited.
• Transaction records will be retained for the period required by applicable law.

9 alibaba888 Liability Limit

The alibaba888 platform is provided on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted operation, we cannot guarantee that the service will always be available, error-free, or meet each user's specific expectations.

• Alibaba888 is not responsible for any indirect losses, incidental damages, or loss of profits arising from the use of or inability to use the platform.
• Alibaba888's maximum liability to any user shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.
• Alibaba888 is not responsible for losses caused by factors beyond our control, including internet disruptions, user equipment failure, or third-party actions.

10 Amendment to Terms and Conditions

Alibaba888 reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Amendments take effect immediately upon being posted on this platform.

We will endeavour to notify users of material changes via in-platform notifications or registered email. However, it is your responsibility to review these Terms periodically to ensure you are always aware of the latest version.

11 Applicable Law and Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms that cannot be resolved through mutual discussion between both parties shall be referred to arbitration or appropriate legal proceedings.

Alibaba888 operates in accordance with the regulations and requirements of an online entertainment platform. Users are responsible for ensuring their use of this platform complies with the local laws applicable in their location.

If any provision in these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force, and the invalid provision shall be reinterpreted to reflect the original intent of the parties to the extent permitted by law.